Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

To keep your Galia Jewels looking beautiful, we recommend avoiding direct contact with harsh chemicals and cleaning gently with a soft cloth.

Orders are processed quickly. Delivery times vary based on destination and are always clearly indicated before confirming your purchase.

Yes, every order is shipped with tracked shipping , so you can follow the path of your package until delivery.

Yes, Galia Jewels also ships internationally to the countries indicated during the purchase process. Any additional costs or delivery times are displayed at checkout.

If your order hasn't shipped yet, you can contact customer service as soon as possible to check whether you can change or cancel it.

Yes, you can exercise your right of withdrawal within 14 days of receiving your order, as indicated in the returns and refunds policy.

Once the return has been received and verified, the refund will be made within the legal deadlines using the same payment method chosen for the purchase.

If your product is defective or non-compliant, please contact Galia Jewels customer service immediately, attaching a description of the problem and, if possible, photos. We will quickly determine the best solution.

You can contact Galia Jewels customer service via email or the contact form. We're always available to help you before and after your purchase.